FAQs - Between Detailing

How many locations does Between Detailing currently provide their service at?

Manoa Marketplace, Davies Pacific Center in downtown Honolulu & 8 Condominium locations.

What are the addresses and schedules for the condo locations you service?

They are as follows:

Anaha at Ward Village 1108 Auahi St, Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Capitol Place 1200 Queen Emma St. Honolulu, HI 96813 Hours: Monday-Thursday, 9pm - 6am Hokua 1288 Ala Moana Blvd., Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Imperial Plaza 725 Kapiolani Blvd., Honolulu, HI 96813 Hours: Monday-Thursday, 9pm - 6am Keola Lai 600 Queen St. Honolulu, HI 96813 Hours: Monday-Thursday, 9pm - 6am One Ala Moana 1555 Kapiolani Blvd, Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Park Lane Ala Moana 1388 Ala Moana Blvd, Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Symphony Honolulu 888 Kapiolani Blvd, Honolulu, HI 96813 Hours: Monday-Thursday, 9pm - 6am The Collection 600 Ala Moana Blvd., Honolulu, HI 96813 Hours: Monday-Thursday, 9pm - 6am Waiea 1118 Ala Moana Blvd., Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Waihonua 1189 Waimanu St, Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am Pacifica Honolulu AOUO 1009 Kapiolani Blvd, Honolulu, HI 96814 Hours: Monday-Thursday, 9pm - 6am

What are addresses and schedules for Manoa Marketplace & Davies Pacific Center?

They are as follows:

Manoa Marketplace Hours

2752 Woodlawn Dr.
Hours: Friday-Sunday, 9am-2pm

Davies Pacific Center Hours

Monday-Friday
Hours: Monday-Friday, 8am - 1.30pm

Are walk-ins allowed at any of the locations?

Walk-ins are only allowed at the Manoa Marketplace & Davies Pacific Center Locations

How can I purchase the service for the condo locations?

You can purchase the service for the condo locations online, on this page.

What are your monthly detailing subscription packages and how can I buy a package?

The monthly detailing packages are offered as a part of our subscription service for the condominium locations. We offer four different packages - the Silver, Gold, Platinum & Diamond packages.

How do I sign up for the monthly detailing subscription packages?

To see more details on what each plan consists of and to sign up, please click here. Once you sign up for this service, you will be charged on a recurring basis every month and we will detail your car for you on schedule.

Can I cancel my subscription at any point?

Yes, you can cancel your subscription at any point but make sure to attempt to cancel it before the next billing cycle as we don’t allow refunds for the subscription service. Please call us at (808) 745-6408 to cancel.

What happens if I do not have my keys or vehicle in place on time for the scheduled appointment at my condo location?

Without your vehicle or keys, we will be unable to work on your detailing service package. As a consequence, unfortunately, you order will have to be cancelled and you will be charged a $50 cancellation fee, which will be deducted from your order total. The balance will be refunded back to you and you may re-order your desired package.

What happens if I do not have my keys in place and on time for the scheduled monthly detailing subscription appointment?

If you do not leave your keys in place and on time we will only be able to get the washing and waxing portion of your package done and your detailing subscription service for that session will be considered completed. There will be no refunds or rescheduling allowed on the monthly detailing subscription packages due to disruptions to the entire monthly subscription cycle and the logistics on our end. We will be able to provide a complete service on the next appointment of your monthly subscription package provided the keys are in place on time. So, please make sure to leave your keys in place and on time for every scheduled detailing service so you can take advantage of the full benefits of your package.